Privacy policy
Privacy Policy
Last updated: June 14, 2026
Feltie Buddy operates this store and website. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, place an order, contact us, or otherwise use our services.
Information We Collect
We may collect personal information such as your name, email address, billing address, shipping address, phone number, order details, payment confirmation details, account information, customer support messages, device information, IP address, browser information, and website usage information.
How We Use Your Information
We use your information to process orders, accept payments, ship products, provide customer support, manage returns or refunds, prevent fraud, improve our store, send service-related messages, and, where permitted, send marketing communications.
Payments
Payments may be processed by third-party payment providers such as PayPal or other payment services. We do not store full payment card details on our servers. Payment providers process payment information according to their own privacy policies and security practices.
Shopify
Our store is hosted by Shopify. Shopify helps us operate the online store, process transactions, provide checkout, and improve store services. Information submitted through the store may be processed by Shopify and its service providers. You can learn more about Shopify privacy practices at https://www.shopify.com/legal/privacy.
Sharing Information
We may share information with service providers that help us operate the store, including Shopify, payment providers, shipping carriers, email providers, analytics tools, fraud prevention providers, and customer support tools. We may also share information when required by law, to protect our rights, or to complete a business transaction.
Cookies and Analytics
We may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, improve the shopping experience, and support advertising or marketing. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
Marketing
If you subscribe to marketing emails, you can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us. We may still send non-marketing messages related to your orders or account.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. To make a request, contact us at seven770724@gmail.com. We may need to verify your identity before responding.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including order fulfillment, customer support, legal compliance, fraud prevention, and business records.
International Transfers
Your information may be processed in countries outside your country of residence, including where Shopify, payment providers, shipping partners, or other service providers operate.
Children
Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will review the request.
Security
We use reasonable safeguards to help protect personal information, but no method of transmission or storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.
Contact
If you have questions about this Privacy Policy or your personal information, contact us at seven770724@gmail.com.